Welcome to the Customer Service Committee web page!
| The Customer Service 2016 Award of Excellence was presented to
| Shelia Brumley
First Utility District of Knox County, Knoxville, Tennessee
| Ann Voss
Northern Kentucky Water District, Erlanger, Kentucky
Shelia Brumley (left), Dorothy Rader (right) Ann Voss (left), Dorothy Rader (right)
Customer Service Committee Newsletter Volume One
The Customer Service Committee's Objectives:
- Maintain a customer service educational program by utilizing and recommending use of available AWWA materials and services to utilities and presenting customer service oriented programs at the Annual Water Professionals Conference.
- Maintain an awareness of new and innovative methods that impact our customers and communicate this information throughout the industry.
- Seek out the best practices in the water utility industry to assist utilities in improving customer service.
Customer Service Committee:
Megan Cox - Chair CONTACT
Alison McGree - Board Liaison