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Welcome to the Customer Service Committee web page!


 The Customer Service 2018 Award of Excellence was presented to
 Megan Cox 

Louisville Water Company, Louisville, Kentucky

Greg Slemp

City of Jackson City Water-Sewer Service, City of Jackson City, Tennessee 





                   Megan Cox with Sonia Allman                                         Greg Slemp with Sonia Allman


Customer Service Committee Newsletter Volume One


The Customer Service Committee's Objectives:

  1. Maintain a customer service educational program by utilizing and recommending use of available AWWA materials and services to utilities and presenting customer service oriented programs at the Annual Water Professionals Conference.
  2. Maintain an awareness of new and innovative methods that impact our customers and communicate this information throughout the industry.
  3. Seek out the best practices in the water utility industry to assist utilities in improving customer service.

Customer Service Committee:

Megan Cox - Chair  CONTACT

Vice Chair

Amy Kramer - Board Liaison

Lisa Fuque

Jenny Klute

Sharon Seibert

Charlene Easter

Greg Slemp

Shannon Frye

Scott Clark

Tracie Case

Charles Boland

Rusty Collinsworth