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Welcome to the Customer Service Committee web page!


 The Customer Service 2017 Award of Excellence was presented to
 Chris Waddell

Metro Water Service, Nashville, Tennessee

Ashley Cooper

Henderson Water Utility, Henderson, Kentucky





                   Chris Waddell with Rob Campbell                                     Ashley Cooper with Rob Campbell


Customer Service Committee Newsletter Volume One


The Customer Service Committee's Objectives:

  1. Maintain a customer service educational program by utilizing and recommending use of available AWWA materials and services to utilities and presenting customer service oriented programs at the Annual Water Professionals Conference.
  2. Maintain an awareness of new and innovative methods that impact our customers and communicate this information throughout the industry.
  3. Seek out the best practices in the water utility industry to assist utilities in improving customer service.

Customer Service Committee:

Megan Cox - Chair  CONTACT

Vice Chair

Vacant - Board Liaison

Lisa Fuque

Jenny Klute

Sharon Seibert

Charlene Easter

Greg Slemp

Shannon Frye

Scott Clark

Tracie Case

Charles Boland

Rusty Collinsworth